1. / 5
INUA Health sparks vital conversations about sexual and mental health. Through engaging and relatable messages, we dive into topics that often feel off-limits, like navigating body changes or dealing with loneliness. INUA Health is the go-to place for tough questions like “Am I ready to have sex?” or “Why do I feel so lonely?”—and tackles them with care and understanding.
2. / 5
At INUA Health's core is a 24/7 Al Companion available on WhatsApp, designed to support young people in navigating their health journeys. Co-designed with girls, their partners, and health experts, these companions have culturally relevant personas designed to inspire, equip, and prepare young people to take action.
3. / 5
Backed by live healthcare workers, INUA Health makes it easy for young people to get accurate, personalized advice whenever they need it. When users are ready, we connect them to trained health agents who provide real-time judgment-free consultation, screening, and booking for vetted youth-friendly health services without leaving WhatsApp. Young people go on to access services, from STI testing and contraception counseling to therapy and more—no hassle, no judgment.
4. / 5
We've been answering girls' and young peoples' pressing questions for over a decade. Harnessing the power of Artificial Intelligence and Machine Learning, we've built and trained custom Local Language Models, making INUA Health capable of understanding and responding to users' messages in the languages spoken by girls and young people today. Today, INUA Health speaks to girls in Hinglish (Hindi and English) and Sheng (Swahili and English).
5. / 5
In partnership with Viamo, we're exploring Generative Al voice technology to bring INUA Health to some of the hardest-to-reach populations. For those without access to a smartphone or the internet, INUA Health will be just a phone call away, ensuring that vital health information and support are accessible to everyone, no matter their connectivity.
Safety by Design
We take safety seriously - from ensuring young people understand how their
data is being used to supporting users in crisis, we’re committed to designing safeguarded, reliable, accurate, and resonant technology that helps users stay safe. INUA Health’s ability to detect sensitive disclosures from young people
and connect them with relevant support, including emergency services, is just one example of how we’re designing with safety in mind.
Underpinned by Behavioral Science
Young people across Africa and Asia don't always see health services as being for them. Cultural barriers and stigma often prevent open conversations, and internal and external barriers prevent young people from accessing the health information and services they need.
INUA Health supports young people in navigating their health journeys - from awareness to action. The platform's content is developed by talented young women and social behaviour change, gender, and health experts from the communities where our users live. It not only delivers key information but also addresses the internal factors that prevent young people from accessing the care they need.
Culturally Grounded
Health systems are rarely designed with youth in mind. Health information can be confusing, and clinics are often unwelcoming and inaccessible to young people seeking care.
Co-designed with young people in the countries where we work, INUA Health is designed to reflect the local context and culture of the user. INUA Health has a personalized, youthful, judgment-free persona in each country - Big Sis in South Africa, WAZZIl in Kenya, and Bol Behen in India.
AI-Powered Answers
Millions of young people globally have sensitive health questions but struggle to find locally relevant, trustworthy information that addresses their specific concerns. Traditional search engines and health resources often lack cultural relevance and are impersonal and outdated.
INUA Health's locally relevant Al companions (Big Sis in South Africa, WAZZIl in Kenya, and Bol Behen in India) answer young people's pressing health questions, provide crucial information and support, and connect them to health services.
Equipped with Generative Al, these companions develop responses to users' questions by drawing from our existing content base and adhering to best practices in social behaviour change, following strict guardrails we've designed to ensure safe and appropriate responses.
By leveraging machine learning techniques, including clustering, we are tailoring our support based on where a girl is in her behaviour change journey, creating more relevant and impactful interactions.